For questions in relation to EMS/medical billing, please call (920)448-3280

For permit renewals, permit billing inquiries, and false alarms, please visit: or call 1(877)874-8884

If you have an alarm permit, you may have received an email and/or a mailed invoice recently. The mailing address for payments is also now a PO Box in Texas. This is legitimate. Of course, there will be scammers that may try to imitate the email addresses or similar city email addresses for alarm permits. We understand there is always a concern for scammers, we encourage you to visit This change allows payments and account management all online. 

Have a bill or question and not sure where to go? Give us a call at (920)448-3280.